Shipping & Delivery

SHIPPING POLICY

Each unit is pre-configured, tested and mapped to the dashboard before dispatch. Since there are lot of backend activities carried out including testing and calibrations, we usually take 3 weeks to deliver the kit once payment is done.

We have tied up with reputed logistics partners who deliver throughout the nation. However, some remote areas pin codes may be undeliverable. So we will request you to provide an address which is serviceable by courier partners.

RETURN & EXCHANGE POLICY

All sensors including the IoT Controller once sold cannot be returned except in case of warranty claims or faulty material.

provide 1 year conditional warranty on all components except pH & EC probes.

AMC is available post completion of warranty.